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Excerpt from Some Principles of Business-Like Conduct in Libraries
What constitutes a business-like way of doing things, as opposed to an unbusiness-like way? Not system alone; for that may be carried to an extreme that is the reverse of business-like. Not honesty alone; for the scrupulously honest man may hope lessly lack business sense. Not promptness, not quickness of apprehension, but rather such a com bination of all these things, and of many others, that the best results will be obtained at the least expenditure of money, time and energy. 0 The busi ness man must not only produce or distribute good articles, but he must do so at a profit; otherwise his procedure is not business-like. A man who advertised that he sold all goods at less than cost was asked how he managed to get along on that basis. I couldn't, he replied, if I didn't have such a big business. The size of a business, or the quality of its goods, does not make its methods business-like, if it is not making money.
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